Privacy Policy
Last Updated: January 2026
At Glow Nest Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, or digital platforms. By using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
1.1 Personal Information
We may collect personal details you provide directly to us, such as your name, phone number, email address, billing or service address, and payment information when you engage with our delivery, cleaning, or school supply services.
1.2 Service and Project Information
When you request customized services, we may collect details related to your business or property, including cleaning requirements, project specifications, scheduling details, and related preferences required for effective service delivery.
1.3 Usage Data
We may automatically collect technical information such as your IP address, browser type, device identifier, operating system, and browsing behavior to help improve user experience and service performance.
1.4 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to personalize your experience, track website activity, and analyze service performance. You can disable cookies through your browser settings, but certain features of our website may not function properly if cookies are disabled.
2. How We Use Your Information
- To deliver, maintain, and improve our cleaning, logistics, and school supply services.
- To process payments and send billing confirmations, receipts, or invoices.
- To communicate with you about bookings, service updates, reminders, and queries.
- To provide customer support and resolve complaints or issues.
- To develop new services or enhance existing offerings.
- To monitor, detect, and prevent fraudulent or unauthorized activity.
- To comply with applicable legal, regulatory, and accounting obligations.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal data. We may share information only in the following limited circumstances:
3.1 Service Providers
Your information may be shared with trusted third-party partners who help us deliver our services, such as payment gateways, IT/hosting providers, communication tools, or logistics partners. These service providers are required to protect your information and use it only for the purposes for which it is disclosed.
3.2 Legal Requirements
We may disclose information when required to do so by law, regulation, court order, or government request, or to protect our rights, safety, or the rights and safety of others.
3.3 Business Transactions
In case of any merger, acquisition, reorganization, or restructuring of Glow Nest Services, your personal data may be transferred as part of the business assets under appropriate confidentiality safeguards.
3.4 Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal data against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
3.5 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.
3.6 Your Rights and Choices
- Access and receive a copy of your personal data.
- Request correction of inaccurate information.
- Request deletion of personal data where legally permitted.
- Restrict or object to certain data processing.
- Withdraw consent where processing is based on consent.
4. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices.
5. Children’s Privacy
We do not knowingly collect personal data from individuals under 18 years of age.
6. International Transfers
Your information may be processed on servers outside your country. Appropriate safeguards will be applied.
7. Policy Updates
We may update this Privacy Policy periodically. Continued use of our services implies acceptance of updates.
8. Fraud Prevention and Secure Communication
Glow Nest Services will never request sensitive banking or authentication details via calls, messages, email, or social media.
Contact Us
Glow Nest Services
Email: glownestserv@gmail.com
Phone: +91 93917 79949
Location: Hyderabad, Telangana, India